Ace Relocation moves a lot of things on our trucks. However, some items require specialized handling, some we are prohibited to move by laws and safety regulations, and some items vary by move based on obtaining approvals from your employer.
Get familiar with what Ace Relocation can and cannot move for you as part of your employer-sponsored move. This article features frequently asked about items but does not include every possible item. Please verify with your move coordinator for items specific to your move.
Prohibited Items
For safety, insurance, and legal reasons, Ace Relocation is not permitted to move certain items. The list below includes common items not allowed, but is not an all-encompassing list.
- Aerosol products
- Firewood
- Combustible, corrosive, and explosive or flammable products. Examples include oil, gas, kerosene, certain cleaning products, and empty containers, paint, cologne/perfume, fireworks, etc.
- Jewelry, precious and semi-precious stones, watches, etc.
- Lithium batteries
- Live plants
- Money of any type, including cash, checkbooks, and credit/debit cards
- Perishable and frozen foods
- Prescription medications
- Pressurized tanks (not empty)
- Sensitive documents and computer/digital programs. Examples include financial/bank documents, tax documents, deeds, wills, passports, personal documents, etc.
Items Possible
Some items can be moved on our Ace Relocation trucks depending on several factors. Please consult with your move coordinator if you are interested in having Ace Relocation move any of the following items for you.
- Non-collection alcohol, including open containers
- Firearms
- Liquids
- Toiletries
- Air compressors and empty pressurized tanks
- Building materials/wood
Items We Recommend You Transport Yourself
To avoid possible damage, we strongly recommend you transport certain items yourself.
- Candles
- Family photos and other sentimental items
- Personal electronics like desktop and laptop computers, tablets, and mobile phones
High-Value Items
- High-value items, $3,000 or more, or items needing special care or attention must be listed on the High-Value Form and the value of each item must be specified.
- In the event an item is lost or damaged, it is to your advantage to have substantiation of its value prior to shipment.
- Recent purchase receipts or appraisals by certified appraisers are adequate documentation of the value of items such as antiques, silver, crystal, collector’s items (other than stamp or coin collections), hand-woven rugs, etc.
- It is mandatory that you complete the inventory of high-value items prior to pick-up by the carrier and hand carry a legible copy along with receipts and appraisals to the new location. Ace Relocation Systems, Inc. is not able to accept appraisals that are completed at the delivery destination after the damage has been sustained.
- If you do not receive a high-value inventory with your move pack, please request one from your move coordinator. Your completion of the high-value inventory form will help ensure that a claim submitted for loss or damage, to any of the items listed, will be handled without question as to their value at the origin.
Specialty Move Items
Ace Relocation can help you move specialty items through our network of partners. These items may not be covered as part of your employer-sponsored move. Please consult with your move coordinator if you are interested in any specialty moving services.
- Wine collections
- Art collections
- Coin/stamp collections
- Sports card collections
- Designer handbag/shoe collections
- Pets
- Vehicles